Αγγελία

Λευκάδα.Assistant Hotel Manager
The newly built CRYSTAL WATERS has been operating in Lefkada since 2018, employing more than 90 ociates during the tourist season.
Going through a successful season, offering high benefits to our customers, placing special emphasis on hospitality, we are, among other things, particularly proud of our fine dining restaurant DUENDE, which received excellent reviews and awards.
By expanding the activity of our services, in the summer season 2023, many new positions are opening. More specifically, outdoor gym areas, a yoga area will be put into operation, as well as the spa services will be renewed.
Our goal, through teamwork, is to create a favorable working climate that will highlight your skills and talents, develop you as personalities as well as professionals.
We invite you to grow the CRYSTAL WATERS LEFKADA family by offering a holistic and unforgettable experience to our customers!
Duties and responsibilities:
-Handle the day-to-day operations
-Delegate and ign duties to team members and observes performance to ensure adherence to hotel policies and established operating procedures
-Responsible for conducting in – house training to team members in the hotel or a regular basi
-Responsible for all Hotel departments
-Act as the hotels public relations and promotes the property within the hotel industry, local community
-Responsible for monitoring the Guest feedback
-Prepare the team member’s weekly schedule
-Resolve guest complaints and service recovery process
-Responsible for selecting or isting in the selection of hotel staff and in charge of processing all new hire paper works
-Responsible for reviewing employee performance
-Responsible for maintaining accurate records including cash flows sheet, guest floor limit, Direct billing etc.
-Adhere to all company procedures and regulations as well as standard operating procedures
-Responsible for enforcing full compliance to hotel operating controls, policies, procedures, and service standards
-Ensure the objectives and goals of the hotel and property owners work together to achieve brand positioning and success
-Build strong working relationships and communications with hotel staff, to ensure maximum operating effectiveness
-Responsible for Monitoring maintenance progress and FF&E (Furniture, Furnishings, and Equipment) conditions and provide status report to management
-Responsible for Providing effective leadership to hotel team members
-Ensure effective, timely and accurate communications flow with regards to hotel policies and procedures
-Assist in in all aspects of business planning with the Management
-Must be available 24/7 to respond in case of any guest or employee emergencies
-Show capacity to perform other duties as igned by the management
-Play a part as needed in the interviewing and hiring of employee team members with appropriate skills
-Identify the developmental needs of hotel staff and provide coaching, mentoring to improve their knowledge or skills as required


Essential requirements:
-Degree or Diploma in Hospitality Management is an et or Graduate bachelor’s degree and / or diploma in hotel or another related field
-Minimum of 3 years’ experience in a similar position
-Proficiency in English and Greek
-Strong interpersonal skills and customer oriented
-Knowledge of PMS systems, Channel Manager
-Knowledge of Microsoft Office Applications
-Excellent organizational skills
-Effective communication skills
-Ability to perform under pressure


Benefits:
-Competitive Remuneration Package
-Daily meals and accomodation
-Continuous learning and development opportunities
-Friendly work environment


 


 


 

Στοιχεία αγγελίας

Επιλέξατε Αγγελία
Νομός Λευκάδος
Κέντρο Κοινότητας/Περιοχή Νικιάνα Λευκάδος
e-mail [email protected]

Λεπτομέρειες

Αριθμός ID : 73509
43 Προβολές
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